Terms and Conditions

1.1 Unless the context otherwise requires:

      (a) “Agreement” means these terms and conditions of supply, any attached
           Schedule, the Express Warranty, and the Order Form.

      (b) “Express Warranty” means the warranty published in the Supplier’s product
           catalogue current at the time of this Agreement.

      (c) “GST” means the goods and services tax provided for in the A New Tax System
           (Goods and Services Tax) Act 1999 (Cth).

      (d) “Order” means an order for products from the Supplier.

      (e) “Order Form” means the form completed to order a product to be supplied
           under this Agreement

      (f) “Person” includes legal and natural persons, incorporated and unincorporated
           associations, and bodies politic.

      (g) “Prescribed Terms” means the terms, conditions, and warranties implied by
           law.

      (h) “Product” means goods and services supplied by the Supplier.

      (i) “Purchaser” means the person who places an Order for and/or acquires
           Products from the Supplier.

      (j) “Schedule” means the schedule to these terms and conditions of Supply. 

      (k) “Supplier” means Australian Handrails Pty Ltd ABN 23 960 558 830 trading as
           Australian Bollards ABN 23 960 558 830, of 53-55 Korong Road, Heidelberg
           West, Victoria 3081.

       (l) “Supply” means the supply of Products.      

1.2 The singular connotes the plural and vice versa.

2.1 This Agreement:

     (a) Governs the terms and conditions on which Products are Ordered by, and
          supplied to the Purchaser.

     (b) Supersedes and excludes all previous oral or written communications and
          representations made by the Supplier to the Purchaser relating to the supply
          of Products.

3.1 The product price is set out in the Order Form and includes GST.

4.1 The Products to be supplied under this Agreement are as ordered in the Order
      Form relating to this Agreement.

4.2 The Purchaser authorizes the Supplier to complete any Order Form received from
      the Purchaser in incomplete form and agrees to be bound by the completed
      Order Form.

4.3 The Supplier will only have accepted an Order in whole or part on the earlier of it
      notifying the Purchaser of its acceptance or by full or partial supply of the ordered
      Products.

4.4 The Supplier may, in its sole discretion, delay acceptance of or delivery under any
      Order and may adjust or cancel part or all of an Order and the Supplier will not be
      liable to the Purchaser for any such delay, adjustment, or cancellation.

4.5 An Order received from the Purchaser, which has been accepted by the Supplier,
     cannot be cancelled by the Purchaser without the Supplier’s prior written approval.

4.6 Returns Policy: Products are non-refundable and cannot be returned after they
      have been purchased.

4.7 All Concrete products are manufactured in Insitu.

4.8 For goods manufactured from Stone. Natural stone is subjected to change.

4.9 Product design is subject to change where applicable.

4.10 If a purchase order is cancelled Australian Bollards/Handrails reserves the right to
        invoice the customer for 20% of the total value of the purchase order.

4.11 Australian Bollards reserves the right to refuse the return of Goods incorrectly
        ordered. Prior authorisation of Australian Bollards must be obtained before
        returning any Goods. Should Goods be accepted for return, all returns must be
        accompanied by the original delivery docket or invoice and Return Authority
        Number provided by  Australian Bollards. If approved, a minimum 50%
        restocking charge on the value of the Goods returned will be applied, and a
        credit note of 50% will be given. All freight must be prepaid. Any custom- 
        manufactured product is non-refundable.

5.1 The delivery date will be estimated at the time of the Order and may vary
      depending on available stock. The Supplier is not liable.

5.2 No Restocking. Restocking at discretion of NJM Group.

6.1 Unless credit facilities are established with Australian Bollards. and maintained before placement of an Order payment shall be cash before delivery.

6.2 Where credit facilities are established Australian Bollards.may charge interest at 2% per annum above the ANZ Bank's base rate quoted from time to time on the outstanding amount calculated from the due date for payment to the date the account is paid in full.

6.3 Australian Bollards may stop the supply of Goods to the Purchaser if the Purchaser’s account is outstanding after the due date for payment or a predetermined credit limit has been reached.

6.4 The full purchase price for Goods or Services shall become immediately due and payable if the Purchaser is insolvent.

6.5 Australian Bollards may, at its sole discretion, withdraw credit facilities at any time.

6.6 Liquidated damages do not apply.

6.7 No refunds.

6.8 No retention money shall be withheld unless prior agreement has been reached.

6.9 Set off charges and back charges by the customer do not apply.

7.1 Australian Bollards may take and publish photos of any products sold and
      installed by the company.  

7.2 All installations in concrete, the warranty is only valid after 28 days of concrete
      curing.

7.3 Any installations of HVM (Hostile Vehicle Mitigation) systems, including Bollards
      and Road Blockers, not carried out by the Australian Bollards team, will require a
      site inspection for the certification process that will incur an up-and-over cost,
      including travelling & accommodation (if required).

7.4 Where works are undertaken on an EBA construction site, an up-and-over cost will
      apply.